We deliver consistent customer service with real people to ensure you receive real, helpful answers. Our team is available online each day and by phone M-F. We encourage all conversations! To make sure that we can properly assist, please have the following on hand:

• Serial Number
• Photos/Videos of the Issue
• Date of Purchase

If you purchased from a dealer, it is best to contact them first. If you purchased direct, or if you can’t reach your dealer, the form below will provide us the information we need to get your machine back up and running. We know sometimes it is best to talk to real people however, so you can always call us at 763-754-7533 (8:30 am – 5:00 CST) or email us at service@torquefitness.com.